Extended Coverage
60 day money back guarantee
On-Demand Support
Robot & Battery Replacement
Free shipping & returns on all robots
Peace of mind shouldn’t end when your warranty does. Thanks to the iRobot Protect Plan, it doesn’t have to. You’ll enjoy coverage beyond your manufacturer’s warranty¹.
✓ Standard Coverage: after the manufacturer’s warranty, it covers mechanical & electrical failures due to defects in materials or workmanship, or power surge.
✓ Battery Coverage: it covers battery replacement if the battery fails to hold a charge per the manufacturer’s guidelines.
✓ Free shipping from and to your home: for repairs and/or replacements.
✓ No deductible or fees
We believe in providing high-quality protection. However, if you are not satisfied up to 60 days after purchase, we will provide a full refund.
You have questions. We have answers. Get on-demand access to experts who will help you get the most from your robot.
Simply call us at 877-855-8593 to file a claim. We’ll send you postage, so you can send your robot to us hassle-free. You will receive a link to track your robot’s progress. Shipping cost is on us.
We also will send purchase offers via the iRobot Home app’s message center to eligible owners.
Stay tuned for more ways to purchase a plan. We’re always working to improve and build the service.
Protect keeps your robot protected after your manufacturer’s warranty expires. Protect plans can be purchased for an eligible product that is still covered under its included manufacturer’s warranty. Protect coverage begins after the one-year limited warranty, and covers until the end of the Protect plan term length selected. See Terms and Conditions for additional details.
Each eligible product sold at iRobot comes with a limited one-year warranty. Once the manufacturer's warranty expires, the coverage from Protect begins.Plan duration varies based on the term length selected. For additional information, please visit the Terms and Conditions
Protect plans are available for select robot models and standalone Clean Base® Automatic Dirt Disposal units, still covered under their manufacturer's warranty. Please contact Customer Care at 877-855-8593 for additional information.
See all FAQs
Terms & Conditions
¹ Coverage exclusions apply. See terms and conditions for details.
iRobot Protect and Protect+ Plans are iRobot services, obligated by Extend, Inc.
With the iRobot® Trade-In Program, its easy to get credit for your eligible vacuum.
Here’s how it works:
Get your Trade-In estimate
Purchase a Roomba® or Braava® robot today and see your expected trade in credit.
Send your robot to us
We will confirm the model we received matches the model you entered.
Receive your credit
Once confirmed, you will receive the credit back to your method of payment.
Have questions about buying a Roomba®?
Contact Customer Care
While it doesn’t qualify for our iRobot® Trade-In Program, here’s ways you can still recycle your current product...
Recycling resources & tips
EPA Electronics Donation and Recyclinghttps://www.epa.gov/recycle/electronics-donation-and-recycling
Consider donating your non-qualifying device. Many local charities, schools, or community centers may benefit from a used vacuum or mop. Donating not only extends the life of your device but also supports those in need within your community.
Complete your purchase now to upgrade with your trade in.
If you’d like to make changes, simply remove the trade in from your cart.
Step
Please choose the model of your trade-in.
How to find it:
To find your Roomba® or Bravaa® model number, turn the robot over.
The model number is printed near the left wheel, on the underside of the robot.
Please enter the serial number of your trade-in (OPTIONAL).
Your Roomba® or Bravaa® serial number can be located easily, simply by removing the bin.
With the bin removed, just turn your robot over and look at where the bin was located.
By clicking 'Yes' you agree to our
Privacy Policy | Trade In Terms & Conditions.
Here’s how to use it:
Add a robot vacuum or mop to your cart today and see the expected trade-in credit applied to your total. You will receive the credit back to your method of payment once we receive the device(s).
If your model doesn’t match the condition described you will receive an email with next steps.